Websphereusergroup.org | IOD 2012 Day 2 Keynote
…He asked, who’s been to a bank branch lately? Many good points were discussed, which boiled down to this challenge – with increasingly automated customer interaction, disgruntled customers are hard to find and resolutions are rare.
Les Rechan, GM of Business Analytics, had a good talk and mentioned Harvard’s article about Data Scientist being the “Sexiest” job of 2012, a claim that may be in some dispute outside of Data Science Circles. At this point some interesting stats were showing up on Twitter unrelated to the session, but interesting anyway (for home gamers, check out the LiveStream video and Twitter Feed while the daily opening sessions are on) – here are some: Twitter processes 12 TB of data daily, compared to the Hadron Collider at CERN, which generates 40 TB of usable data each day.
via Websphereusergroup.org | Brian Benz | IOD 2012 Day 2 Keynote.